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Shipping Policy

Thank You for Shopping with NovaLani Beauty x Tizzy

At NovaLani Beauty, we’re devoted to delivering your skincare and wellness essentials with the same care and attention that goes into creating them. Each order is prepared with love to ensure your experience feels as luxurious as your glow.

Processing time

All orders are processed within 2–4 business days (excluding weekends and holidays).
Once your order is fulfilled, you’ll receive a confirmation email with tracking information.

Please note: During peak seasons, promotions, or new product launches, processing may take a little longer — we appreciate your patience as we prepare your package with care.

Shipping Rates & Delivery Estimates

Shipping rates are calculated at checkout based on your location and chosen delivery method.
You can expect estimated delivery as follows:

  • United States: Standard Shipping (5–10 business days)

  • Canada: Standard Shipping (5–10 business days)

  • United Kingdom & France: Standard Shipping (7–14 business days)

  • Rest of World: International Shipping (10–21 business days)

Expedited options may be available for an additional cost at checkout.

Free Shipping

We offer Free Standard Shipping on all U.S. orders over $99 (before taxes and discounts).
International shipping rates vary by region and will be displayed at checkout.

Customs & Import Duties

International orders may be subject to customs fees or import taxes depending on your country’s regulations. These charges are not included in our prices and are the customer’s responsibility.

Tracking Your Order

Once your order ships, you’ll receive an email with your tracking number and a direct link to follow your delivery in real-time. Please allow up to 48 hours for tracking updates to appear.

Lost or Delayed Packages

If your order is delayed or missing after the carrier marks it as shipped, please reach out to us at
📧 shine@novabeautywithtizzy.com
We’ll do everything we can to assist you in locating your package.

Returns & Exchanges

For return or exchange inquiries, please review our Refund Policy.
Due to the nature of skincare and wellness products, we are unable to accept used or opened items.

Questions?

We’re here to help!
Contact our team anytime at shine@novabeautywithtizzy.com and we’ll be happy to assist you.

✨ Enhancing Beauty, Elevating Wellness

Thank you for supporting a nurse-led brand devoted to self-care, confidence, and the glow that comes from within.

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